WVU Tech is in the process of publishing our 2017 Alumni Directory. Recently you have been contacted by PCI our partner in this project to gather your updated information. It is very important that you take the time to make sure your record in this directory is correct. By doing so, you’ll ensure that we can keep you informed about WVU Tech’s activities, that we’ll send invitations and other mail pieces to the correct address and that you’ll be a part of our active network of alumni.
Below is a list of frequently asked questions regarding the 2017 Alumni Directory:
I received an email/postcard/phone call from a company asking for my personal information. They said they were working on a directory for WVU Tech. Is this a legitimate project, or is it a scam?
We have partnered with PCI (also known as Publishing Concepts) to produce our new alumni directory. PCI is a company located in Dallas, Texas that publishes directories for educational institutions, fraternities, sororities and military organizations across the nation. This project allows WVU Tech to receive important updates to our database so we know more about our alumni and how we can better serve you and future alumni.
How do I know my information will only be used for directory purposes?
WVU Tech has a contractual agreement with PCI that states:
a. The names, addresses and information provided to PCI by WVU Tech for the publication of the Directory will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Directory and except as required by court order or law.
b. The Directory will be made available only to alumni of West Virginia University Institute of Technology, West Virginia Institute of Technology, the Community and Technical College of West Virginia Institute of Technology and New River State College. Upon completion of the project, PCI will return to WVU Tech any and all electronic files that have been supplied by WVU Tech or produced by PCI in connection with the production of the Directory.
I would like to verify and update my information. How may I do this?
If you have received a postcard or an email with a telephone number, you may call the number to speak with a dedicated representative for the WVU Tech project. The representative will verify all the information we have on file for you and make any updates where needed.
If you have received an email with an embedded link, you may go to the online site to review your information. If you have questions, you can call PCI’s customer service desk at 1.800.982.1590.
Can anyone purchase a directory?
The WVU Tech Alumni Directory is available for sale only to alumni of West Virginia University Institute of Technology, West Virginia Institute of Technology, the Community and Technical College of West Virginia Institute of Technology and New River State College.
When will I receive my directory?
The total duration of the directory project is about 12 months. Since we began the project in late January 2016, the directories will be distributed in January February 2017.
I ordered a package containing the Discounted Companion Airline Certificate, but I haven’t received the postcard requesting verification of my address.
Those who purchased a package containing the Discounted Companion Airline Certificate will receive a postcard within 2-3 weeks. It will direct them to go to the PCI website to initiate the certificate process by entering their ID # and order # (shown on the postcard) and verifying their mailing address. Alternatively, the buyer can call a toll-free number (also shown on the postcard) and leave a voicemail to initiate the certificate process.
You will receive a business envelope that contains the guidelines, terms and conditions, and the certified voucher from Award Headquarters so you can begin to make your travel arrangements.Basics of the certificate program:
- The Discounted Companion Airline Certificate allows the holder to purchase two round trip tickets for a bundled rate.
- 200 US Destinations (continental US)
- NO BLACKOUT DATES
- 40 Plus Airline Carriers
- 24/7 Online Booking
- 7-Day Advance Purchase
- Frequent Flier Miles for Both Passengers
- Low Price Guarantee
- Fully Transferable
Can I choose some or all of my information not to be printed in the directory?
When you call to update your information, you can tell the representative which information you would prefer to have excluded. You may also communicate this information to the PCI customer service desk (1.800.982.1590) or to the Alumni Association.
I ordered a directory/package over the phone and would like to cancel my order. How do I do this?
Call the PCI customer service help desk at 1.800.982.1590 and they will take care of this for you.
If you have any other questions about this project or questions about WVU Tech, contact us at 304.442.3131 or at Tech-Alumni@mail.wvu.edu.